Terms and Conditions - Gardeners Charlton
Welcome to Gardeners Charlton. By accessing and using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging our gardening services.
1. Service Agreement
These Terms and Conditions constitute a legally binding agreement between you and Gardeners Charlton. By hiring our services, you accept all terms outlined herein.
1.1 Scope of Services
- Residential and commercial gardening services
- Lawn care and maintenance
- Planting, pruning, and landscaping
- Garden design and consultation
1.2 Service Modifications
We reserve the right to modify the scope of services as necessary. Any significant changes will be communicated in advance.
2. Payment Terms
Payment for services rendered is due as per the agreed-upon schedule. Late payments may incur additional fees.
2.1 Pricing
Our pricing structure is transparent and competitive. Detailed quotes are provided before commencement of any work.
2.2 Invoices
Invoices will be issued upon completion of services or as outlined in the service agreement. Payments can be made via bank transfer, credit card, or other approved methods.
3. Cancellation Policy
Clients may cancel services with a minimum of 24 hours' notice. Cancellations made within 24 hours may be subject to a cancellation fee.
3.1 Refunds
Refunds are provided on a case-by-case basis, depending on the circumstances surrounding the cancellation.
3.2 Rescheduling
We strive to accommodate rescheduling requests whenever possible, subject to availability.
4. Liability
Gardeners Charlton strives to deliver high-quality services. However, we are not liable for any indirect or consequential damages arising from our services.
4.1 Property Damage
We take utmost care to prevent damage to your property. In the unlikely event of damage, we will address and rectify the issue promptly.
4.2 Personal Injury
Clients are responsible for ensuring the safety of their premises. We recommend securing pets and children during service times.
5. Client Responsibilities
Clients are expected to provide access to their property and ensure that the work area is free from obstructions.
5.1 Access
Clients must provide necessary keys or access codes for scheduled appointments.
5.2 Preparation
Ensure that all areas to be serviced are clear of personal belongings to prevent any accidental damage.
6. Confidentiality
All client information is handled with strict confidentiality. We do not share or sell client data to third parties.
6.1 Data Protection
We implement robust data protection measures to safeguard your personal information.
6.2 Privacy Policy
Our detailed Privacy Policy outlines how we collect, use, and protect your data.
7. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Gardeners Charlton operates.
7.1 Dispute Resolution
Any disputes arising from these terms will first be addressed through mediation. If unresolved, legal action may be pursued.
7.2 Amendments
We reserve the right to amend these Terms and Conditions at any time. Clients will be notified of significant changes.
8. Termination
Either party may terminate the agreement with written notice. Termination terms depend on the stage of service delivery and any outstanding obligations.
8.1 Immediate Termination
Grounds for immediate termination include breach of contract, non-payment, or misconduct.
8.2 Post-Termination Obligations
Upon termination, clients are responsible for settling any outstanding payments for services rendered up to that point.
9. Intellectual Property
All designs, plans, and content created by Gardeners Charlton remain the intellectual property of the company unless otherwise agreed upon in writing.
9.1 Usage Rights
Clients are granted a limited license to use our designs for personal or business purposes as specified in the agreement.
9.2 Restrictions
Clients may not reproduce, distribute, or create derivative works from our materials without explicit permission.
10. Force Majeure
Gardeners Charlton is not liable for delays or failures in service due to circumstances beyond our control, including natural disasters, pandemics, or governmental restrictions.
10.1 Notification
We will notify clients promptly if services are affected by force majeure events and work to reschedule or compensate accordingly.
10.2 Alternative Arrangements
Where possible, we strive to provide alternative solutions to mitigate the impact of unforeseen events on our service delivery.
11. Amendments to Terms
Gardeners Charlton may update these Terms and Conditions periodically. Clients are encouraged to review them regularly to stay informed of any changes.
11.1 Effective Date
All amendments become effective upon posting on our official communication channels.
11.2 Acceptance of Changes
Continued use of our services after amendments constitutes acceptance of the updated Terms and Conditions.
12. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
12.1 Legal Compliance
These Terms are subject to applicable laws. Any conflict between these Terms and legal requirements will be resolved in favor of legal compliance.
12.2 Independent Provisions
No waiver of any term will be deemed a further or continuing waiver of that term or any other term.
13. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardeners Charlton regarding the use of our services, superseding any prior agreements.
13.1 No Oral Representations
No oral representations or modifications of these Terms have been made. All changes must be in writing and signed by both parties.
13.2 Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
14. Miscellaneous
These Terms and Conditions represent the complete agreement and understanding between the parties and supersede all prior agreements, understandings, inducements, or conditions, express or implied.
14.1 Headings
Headings used in these Terms are for convenience only and do not affect the interpretation of the Terms.
14.2 Assignment
Clients may not assign or transfer any rights or obligations under these Terms without prior written consent from Gardeners Charlton.
15. Feedback
We welcome and encourage feedback from our clients. By providing feedback, you grant Gardeners Charlton a non-exclusive, royalty-free, perpetual license to use and modify the feedback as necessary.
15.1 Use of Feedback
Feedback will be used to improve our services and may be shared in anonymized form for promotional purposes.
15.2 No Confidential Information
Please do not provide any confidential or proprietary information in your feedback submissions.
16. Indemnification
Clients agree to indemnify and hold harmless Gardeners Charlton, its officers, directors, employees, and agents from any claims, damages, or expenses arising from the use of our services.
16.1 Scope of Indemnity
This indemnity covers legal fees and any damages awarded in connection with a claim.
16.2 Third-Party Claims
We are not responsible for any actions or claims brought by third parties unless due to our negligence or breach of these Terms.
17. Warranty Disclaimer
Our services are provided "as is" without any warranties, express or implied. We do not guarantee the results of our services.
17.1 No Guarantee of Success
While we strive for excellence, we cannot guarantee specific outcomes or results from our gardening services.
17.2 Limitation of Liability
Under no circumstances shall Gardeners Charlton be liable for any indirect, incidental, or consequential damages arising from our services.
18. Notices
All notices under these Terms must be in writing and will be deemed given when delivered personally or sent via certified mail to the address provided by the client.
18.1 Notice Methods
Acceptable methods of notice include email, postal service, or in-person delivery.
18.2 Contact Information
Clients are responsible for ensuring that contact information provided is accurate and up-to-date to receive timely notices.
19. Entirety of Agreement
These Terms and Conditions represent the entire agreement between Gardeners Charlton and the client regarding the services provided, superseding all prior agreements.
19.1 Integration
Any previous discussions, representations, or agreements not included in these Terms are null and void.
19.2 Binding Effect
These Terms are binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.